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The industry leader BMC Software has joined forces with Salesforce.com, the worlds most trusted and secure enterprise cloud platform, to bring you RemedyForce. RemedyForce is an IT service management solution in the cloud and is delivered in South Africa by metaWEAVE. There’s no capital investment, no infrastructure upgrades and no need to manage complicated software and you get ITIL best practice, out of the box!

Business Process Optimisation

Business process re-engineering (BPR) at metaWEAVE began as a technique to help organisations fundamentally rethink how they do their work in order to dramatically improve customer service, cut operational costs, and become world-class competitors. We can do this for you as well.

IT Service Management

With Business Service Management (BSM), technologies and IT Service Management processes are executed efficiently to deliver new services that create more business value while supporting existing services at lower cost. Organizations around the world and in every industry are using BSM to reduce the cost of running IT, increase business impact, improve quality of service, manage risk, and provide transparency to business stakeholders.

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